Colleen graduated from the University of Victoria (BA 1982 and LLB 1985) and practiced in Vancouver with a focus on commercial and construction litigation and professional negligence claims until her move back to Victoria in 2018. She started mediating in 1998 and was appointed Queens Counsel in 2006. Since 2011 she has worked exclusively as a mediator, arbitrator and trainer a wide range of areas including business and construction disputes, personal injury and insurance claims, wills & estates litigation, and professional complaints.
From 2003 to 2007 Colleen served as President of Mediate B.C. and taught Mediation Advocacy as an Adjunct Professor at the UBC Faculty of Law. She also acted as Manager of the Small Claims Court Pilot Project launched in 2007 for the Dispute Resolution Office of the Ministry of Attorney General. Since moving to Victoria she has taught Dispute Resolution at the University of Victoria Faculty of Law.
A frequent presenter, Colleen has written and spoken extensively on litigation and alternate dispute resolution and taught the annual Fundamentals of Mediation course for CLE. Since 2003 she has provided negotiation consulting and training to clients around the world with ENS International based in Sydney, Australia, a global consulting network in over 48 countries and 10 languages.
- LL.B., University of Victoria, 1985
- B.A., Honours, University of Victoria, 1982
- Tribunal Member, B.C. Civil Resolution Tribunal (2015 – 2017)
- Board member, B.C. Health Professions Review Board (2013 – 2015)
- Board member, West Vancouver Community Foundation (2013 – 2016)
- Past National Chair of the Women’s Legal Education & Action Fund (“LEAF”), Director and Vice-President of West Coast LEAF, President of the B.C. Dispute Resolution Society (now Mediate B.C.) and executive member of the CBA (BC Branch) Women Lawyers Forum